1. Introduction
VelvetInks ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.
2. Information We Collect
2.1 Personal Information
- Email address
- Name (optional)
- Account credentials (encrypted)
- Payment information (processed securely by LemonSqueezy)
2.2 Usage Data
- Reading progress and preferences
- Books accessed and chapters read
- Device type and browser information
- IP address and approximate location
- Time spent on platform
2.3 Cookies and Similar Technologies
We use cookies and local storage to:
- Keep you logged in
- Remember your reading progress
- Store your preferences (font size, theme)
- Analyze platform usage, detect errors, and improve our service
3. How We Use Your Information
- Provide and maintain our service
- Process your payments and subscriptions
- Save your reading progress across devices
- Send you notifications about new chapters (with consent)
- Improve our platform and user experience
- Prevent fraud and abuse
- Comply with legal obligations
4. Data Storage and Security
Your data is stored securely using industry-standard encryption:
- Passwords are hashed using PBKDF2 with unique salts
- Payment data is handled by LemonSqueezy (PCI DSS compliant)
- Data transmission uses TLS 1.3 encryption
- Database hosted on Cloudflare's secure infrastructure
5. Third-Party Services
We use the following third-party services:
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data (right to erasure)
- Export your data (portability)
- Withdraw consent for marketing communications
- Opt-out of certain data processing
To exercise these rights, contact us at privacy@velvetinks.com
7. Data Retention
- Active accounts: Data retained while account is active
- Deleted accounts: Data anonymized or deleted within 30 days
- Payment records: Retained for 7 years (legal requirement)
- Usage analytics: Retained for 26 months
8. Children's Privacy
Our service is not intended for users under 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately.
9. International Transfers
Your data may be processed on servers located in different countries. We ensure adequate protection through standard contractual clauses and data processing agreements.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our service after changes constitutes acceptance.
11. Operator
VelvetInks is operated by Robusta Digital. For the parent company's privacy practices, see the Robusta Digital Privacy Policy.
For privacy-related questions or requests:
Email: privacy@velvetinks.com
12. Advertising
We use Google AdSense to display advertisements on our website. Google and its advertising partners may use cookies and similar technologies to serve ads based on your browsing history and interests. These third-party vendors may collect information about your visits to this and other websites to provide relevant advertisements.
You can opt out of personalized advertising by:
For more information about how Google uses data, see How Google uses information from sites that use our services.
13. Cookie Policy
We use the following types of cookies:
- Essential: Required for basic functionality (login, reading progress)
- Analytics: Help us understand platform usage and detect errors (PostHog)
- Advertising: Used by Google AdSense and Meta to serve relevant ads and measure campaign performance
- Preferences: Remember your settings and preferences
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality.